About this case:
On August 21, 2019 Terrell Marshall Law Group filed a class action complaint against Seattle City Light on behalf of Anthony Deien and similarly situated Seattle City Light customers who City Light billed incorrectly. The incorrect billing is caused by City Light’s wrongful practice of billing based on estimates, instead of on the amount of electricity each customer actually used.
In approximately 2016, City Light attempted to cut costs by transitioning to a new software system that was supposed to receive meter reads directly from the digital readers. The software did not work as intended. Rather than admit its mistakes and fix them, City Light tried to cover them up by billing customers based on estimates of electricity usage. Estimated bills are often wildly inaccurate. When City Light tries to “true up” customers’ bills months or years later, it sends bills that are many times the customers’ prior bills. In the process, City Light often charges customers for electricity they did not use and charges higher rates than those authorized by the Seattle Municipal Code.
To read more about the background of this case, see the following news articles:
Seattle Times – Overbilled and Overstressed: 3 Seattle City Light Customers Vent
This case was filed on August 21, 2019.
Case Contact Information:
Terrell Marshall Law Group PLLC