Jennifer is a founding member of Terrell Marshall Law Group. Jennifer focuses on representing plaintiffs in complex cases. Her practice covers a wide range of issues including consumer protection, workers’ rights, civil rights, and privacy rights. Jennifer has successfully litigated and settled class actions, collective actions, and mass arbitrations on behalf of millions of consumers and workers across the country. She is the firm’s leading litigator of TCPA class actions and has helped obtain tens of millions of dollars for consumers barraged by unlawful robocalls. Her fellow consumer advocates regularly call on her to present or strategize on effective litigation of TCPA claims.
Jennifer grew up north of Seattle in a small town in the Skagit Valley. Before law school, Jennifer obtained her Ph.D. in Philosophy from Emory University. When not at her computer, she enjoys following all Seattle sports teams, managing her fantasy soccer team, and most importantly spending time with her husband and two adult daughters.
Areas of Focus
Representative Matters
TCPA Class Actions
Abante Rooter & Plumbing, Inc., et al. v. Alarm.com Inc., et al.—Filed in 2015 on behalf of consumers who received solicitation calls on their cellular and residential telephones without their prior express consent. The Northern District of California granted final approval of the $28 million settlement on August 15, 2019.
In re Monitronics International, Inc. Telephone Consumer Protection Act Litigation—Filed in 2011 on behalf consumers who received automated, prerecorded solicitation calls on their residential and telephones without their prior express consent. Terrell Marshall served as co-lead counsel in the multidistrict litigation. The Northern District of West Virginia granted final approval of the $28 million settlement on June 12, 2018.
Ott v. Mortgage Investors Corporation—Filed on behalf of consumers who received automated solicitation telephone calls on their cellular and residential telephones without their prior express consent within the meaning of the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq. Terrell Marshall negotiated a $7,483,600 class-wide settlement and final approval was granted in January 2016.
Wage and Hour Class & Collective Actions
Valencia v. Home Delivery Link—Filed in 2018 on behalf of employees of Home Delivery Link who had been willfully misclassified as contractors. The Eastern District of Washington granted final approval of the class wide settlement in 2021.
Khadera v. ABM Industries, Inc. – Filed in 2008 on behalf of a class of janitors who alleged their employer failed to pay them for all hours worked and failed to provide them with rest and meal breaks. The Western District of Washington granted final approval of a class wide settlement in 2012.
Consumer Class Actions
Big Picture Tribal Payday Lending Litigation—Filed in 2017 on behalf of victims of illegal payday loan practices that ignored state interest limits and manipulated tribal sovereignty statuses. A substantial class wide settlement that resolved Plaintiffs’ claims against some of the defendants was granted final approval in 2020.
Wornicki v. BrokerPriceOpinion.com—Filed in 2013 on behalf of a nationwide class of people who provided home valuations, known as broker price opinions, but who were not paid for the opinions as promised. The District of Colorado granted final approval of a settlement in 2018.
Sex Abuse & Discrimination Actions
Taber et al. v. OPT PLLC – Represented a group of approximately 60 female patients who were sexually harassed and abused by a physical therapist and successfully settled their claims.
Chavez v. Group Health – Represented and successfully settled claims of female patients who were sexually harassed and abused by a physician.
Involvements
Professional Organizations & Activities
- Washington’s Unemployment Law Project
- Vice President
- Board Member (2009-present)
Previous Experience
- Associate at Tousley Brain Stephens PLLC
- Extern, Washington State Attorney General, Consumer Protection Division
Publications & Press
- Co-author, Discrimination in Public Accommodation, WSAJ Civil Rights Deskbook, 2011, 2017, 2022.
- Jennifer Murray, Proving Cause in Fact Under Washington’s Consumer Protection Act: The Case for a Rebuttable Presumption of Reliance, 80 Wash. L. Rev. 245 (2005) cited favorably in Mullen v. Phys. Inc., 2005 WL 3105630, * 7 (Wash. App. Nov 21, 2005).
Credentials
Professional Recognition
- “Rising Star” Washington Law & Politics Magazine (2011-2014)
Education
- University of Washington, Seattle, Washington (2005) – J.D.
- Notes and Comments Editor, Washington Law Review
- Vivian Carkeek Award, best student contribution to the Washington Law Review
- CALI “Excellence for the Future Award” for excellence in the study of American Public School Law, Spring 2004
- American Bankruptcy Institute Award for top bankruptcy student in 2005
- Emory University, Atlanta, Georgia (1996), Ph.D.
- Whitman College, Walla Walla, Washington (1990), B.A., cum laude
- Honors in Philosophy
Bar Admissions
- Oregon
- Washington
Court Admissions
- USDC for the Western District of Washington
- USDC for the Eastern District of Washington
- USDC for the District of Oregon
- USDC for the District of Colorado
- Ninth Circuit Court of Appeals
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